Features
Two support modes and a dashboard for your team.
Quick Support, Host for Windows 10/11 and browser access are all part of the launch.
Quick Support
A single executable for one-off support. The user sees the technician's name, the company and the requested permissions before accepting. When the session ends, the authorization is revoked and nothing permanent is left on the computer.
Host (access to enrolled computers)
Installed and paired with the company, for recurring access according to the policies set by the administrator.
Browser access
Standard WebRTC connection straight from the technician's browser.
Teams and permissions
Administrator, Manager, Technician and Viewer roles, email invitations and granular permissions.
Concurrent connections
Each session counts as one connection, no matter how many technicians take part.
Portuguese, English and Spanish
Interface in all three languages, with dates shown in your time zone.